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2012/06/27

[Hong Kong] [Hotels] Marriott Hong Kong Skycity - 香港天際萬豪酒店

http://travelsmart.pixnet.net/blog/post/90908148

2011/01/12

[Las Vegas] [Hotels] Renaissance Las Vegas - Deluxe One Bedroom Suite

Renaissance Las Vegas Hotel 是一間靠近Las Vegas Convention Center的商務旅館. 我在這間飯店開幕初期就曾經下榻過, 不過這幾年來都沒有機會入住. 因為對觀光客來說, 這間旅館的地點算是十分的偏遠, 除了對面的Las Vegas Hilton 之外, 附近都沒有走路可以到達的Casino 或者是餐廳等等. 如果沒有車就只能花大錢去搭乘Las Vegas Monorail, 也因為如此, 他們的價位(尤其是在周末) 算是非常的平易近人, 而且他們也是全館禁菸, 停車場就在飯店後面, 不需要走很遠就可以到房間, 也算是一個優點.

這次入住很幸運的被升等到了Deluxe Suite房型, 是有一個獨立的臥室, 客廳還有1.5個廁所. 適合人多的時候來住.

Floor Map - 除了Suite之外, 基本上他們的房間尺寸都是一樣的, 不需要花大錢去定高樓層的房間.

Living Room - 很簡單現代化的裝潢, 打開窗戶可以看到Wynn Golf Course.

Bedroom - 與標準房型完全一樣的設施

電視, 衣櫥, 書桌等一應俱全

Powder room

全館使用Aveda Rosemary Mint備品

Bathroom

Bathtub - 他們浴室都是乾溼分離, 不過只有Suite的浴缸比較深

Shower

這間飯店自我一開幕第一次下榻到現在改變了不少, 硬體上還是沒多大改變可是他們的服務人員態度明顯差了許多, 還有housekeeping也不是十分的友善, 還沒到check out時間就會敲房門. 網路也從以前的免費提供到現在的收費使用. 除此之外他們房間的隔音也不是很好, 我可以很清楚聽到房門外的開門關門聲, 如果除了價格考量外, 我想我並不會推薦這間旅館了.

Renaissance Las Vegas Hotel

3400 Paradise Rd
Las Vegas, NV 89136
(702) 733-6533

2011/01/09

[Las Vegas] [Buffet] Wicked Spoon Buffet - 賭城吃到飽自助餐總介紹 Part 4 (中英對照版)

伴隨著Cosmopolitan Las Vegas Hotel & Casino開幕的的附屬自助餐餐廳 "Wicked Spoon". 這間餐廳的定位走高級路線, 他們也如其名般, 利用各種形狀各異的湯匙在餐點擺設上, 力求以小盤, 精緻化的餐點與其他賭城自助餐廳做區隔. 除此之外, 他們也是少數五星級飯店自助餐中唯一會清場的 (L.O. 2:30pm for lunch). 不過我對於他們的餐點, 服務上卻是滿有意見的, 不知道是餐廳剛開幕的關係還是策略/人力調派上有問題, 自排隊入場我們就換了三次cashier才付錢進場 (第一個電腦出問題, 第二個排到的時候說他要去lunch break, 第三個才讓我們付錢), 這種問題他們的supervisor都因該在第一時間處理卻並沒有處理, 給我很不好的第一印象. 還有他們在進場前也沒有主動告知清場的資訊, 希望大家看完這篇能夠得到一些幫助, 不會遇到我們遇到的不好經驗.

挑高的用餐空間, 華麗的裝潢, 看的出來業主的用心. 餐廳也主動提供氣泡水, 這點與其他餐廳略有不同.

在餐點上, 因為擺設的因素, 看起來餐點都有點空空蕩蕩的擺在盤子上等客人領取, 失去了buffet應有的"豐盛"感.

他們的湯只有區區一種, 賣相也不是太好.

放在鍋子裡加溫的菜餚, 讓人看了失去了食慾.

Cheese Tray

肉也是事前切好的, 號稱高檔次的午餐Buffet只提供了香腸, 烤豬肉, Roast Beef, 略顯寒酸.

Salad Station, 這裡的沙拉是一份一份弄好的, 不過他們也沒有及時補滿, 上面也沒有菜名.

Grilled dishes - 大部分都是青菜澱粉類餐點.

Asian Station

這裡也是一些罐頭橄欖, 馬鈴薯泥湊數, 都沒有人拿.

Risotto 也是擺了很久都沒人動..空蕩蕩的buffet.

Pizza & Panini

Rost Beef 拿完了換成Grilled Kalbi

還有台式掛包, 不過冷掉之後難以下嚥.

現做的手捲大約只提供到2:15pm, 之後廚師就不見了

這裡的中式點心有燒賣, 蝦餃, 小籠包. 雖然離美味有些距離, 不過在他們提供的菜色中, 已經算是比較好吃的餐點了.

巧克力疊成像一座座的金字塔般,十分誘人.

甜點區是他們的強項, 種類繁多而且口味都不錯.

Ice Cream還是 Studio B Buffet的最好吃.

Chocolate Dipped Strawberry 是他們最值得吃的甜點, 甜美多汁的大草莓, 來這裡一定要吃看看

Food presentation

他們的服務生工作量非常大, 因為盤子都很重, 而且他們都不能用推車來收拾, 所以他們動作比其他自助餐廳慢了許多, 在我們用餐的時候, 也親眼目睹到了服務生摔盤子的畫面.

結論是, 這間餐廳適合愛嘗鮮的朋友, 他們的餐點就是沒有特別好吃的, 也沒有特別難吃的. 不過以這個價位來說, 她們與她們的競爭對手 (Wynn Buffet, Bellagio Buffet, Aria Buffet), 還有一段很長的路要走.

Wicked Spoon Buffet

3708 Las Vegas Blvd S
Las Vegas, NV 89109

(702) 698-7000

以午餐來說, 我還是最愛Wynn & Studio B Buffet (http://travelsmart8.blogspot.com/2010/08/las-vegas-buffet-buffet-at-wynn-hotel.html) (http://travelsmart8.blogspot.com/2010/11/las-vegas-buffet-studio-b-buffet-best.html)

This is the newest buffet in town (2010), new concept (Foods were presented in small 'Spoons'). However, the food quality itself and customer service still have lots areas that needs to be improved.

1. Whoever directed us to cashiers needs to know when her fellow coworkers are going on lunch break. When you direct customers to a queue, you better know your cashier is not closing down the counter for her own break, or the result is the angry customers redirected line to another cashier while waiting behind the people whose originally behind you in line.

2. Waiter/Customer ratio. I feel bad for the staffs that work here. They have to carry alot of the heavy plates and I did witness some girl dropped the glass bottles (bye bye to part of her wage?). I agree with other posters that we hardly get our plates removed. It is easier to push our plates onto other people's table when they are gone than waiting for our waiter to remove them. Our waiter forgot to bring some of our drinks during the first round, and we had to ask others to refill our drink because we just don't see him very often. However, when we can grab someone to help, they were glad to help.

3. Food availability. I know this place is trying to be different. They cut lunch at 3pm. But the food seems to be disappear starting from 2:15pm. They have a set quota of food that would be offered during lunch hours. After the amount of food that's consumed., then it is gone. For example, sushi (Cut rolls, hand rolls), crab cocktails were gone around early 2pm. You just simply can't find the chef working at the sushi station no more after 2:15pm. They just remove the plate completely. The lady works at the crab stations were trying to find some crabs for me, but there's simply no more. (Yes this is a buffet but you are telling me, sorry, no more food - What a JOKE). If you guys have set quota of food available, you should be better off a la carte instead of buffet.

4. Food taste - Everything tastes very, very average, nothing Wowed me. It is one of those places that you go in, you come out, and you don't remember what is good about it. By the way, their Asian Station is bad, I highly recommend them to improve the taste of the food that they offer and they need to clean the counter more frequently. I have seem that slice of Korean BBQ beef been hanging on the counter (instead of the plate/bowl where its suppose to belong) during the duration of my visit.

5. Dessert tastes alright. Small dishes concept, their chocolate dipped strawberry are the highlight of the entire buffet. Everything else tastes pretty average at best.

Since this place is still NEW (opened less than 2 weeks). I give a 3* rating instead of the 1-2 star rating and as I would. However, until further improvements have been made on service and food, I do not recommend nor I will go back to this buffet for the price and the "Super luxury" buffet that they claimed themselve to be.

2010/12/29

[Las Vegas] [Hotels] Cosmopolitan Las Vegas - Hotel Facilities 2010 賭城最新飯店搶先看 (旅館設施篇)

一踏進Cosmopolitan Las Vegas Casino & Hotel映入眼簾的就是那光彩炫目的水晶吊燈. 在2010年12月15號開幕的賭城最新酒店其實有一段坎坷的故事. 自2005年十月破土動工以來, 他們歷經了許多次的轉手, 飯店也從一開始的 Condominium - Hotel (公寓式酒店) 改為純賭場酒店 (Casino - Hotel) . 飯店也由之前的Grand Hyatt Las Vegas, W Las Vegas (Starwood Hotels)到最後的 Marriott Signature / Ritz Carlton Partner Hotel. 除此之外, 賭場最早是規劃在大廳的二樓, 一樓為飯店的精品店以及餐廳, 不過這些計畫都被一一的推翻. 現在Cosmopolitan 為一間備有3000間房間的豪華酒店, 將於2011年七月會全部投入營運.

The Chandelier - 貫穿旅館大廳的水晶燈飾由超過兩百萬片, 價值數百萬美金的Swarvski Crystal編織而成. 同時這裡面也是飯店其中一間signature lounge bar.